If you received an email or SMS about wallet recovery but did not request it, this likely means someone is actively trying to recover a wallet using your credentials.
- If you are using Ready Wallet in browser, login to the wallet and make sure there is no ongoing guardian escape notice on the home page, if there is, click on it and cancel the escape.
- If the escape attempts continue, move the assets out to a newly created Ready Wallet with new seed phrase (we recommend making a Smart account with a new email address as a 2FA)
- If you are sure your email account is secure, you can ignore and delete the email.
- For extra protection, change the 2FA email to a newly created one (for Starknet accounts).
Tips to prevent this in the future
Add more security to your wallet:
- Use email inbox that is not easily accessed from within your mobile apps.
- Store your seed phrase in a secure storage with extra protection.
Secure your email account:
- Use a random password stored in a password manager.
- Enable two-factor authentication (such as Google Authenticator).