Verification links expire 10 minutes after they're sent. If your link has expired, restart the action you were trying to complete to receive a new verification email.
My link is still valid, but it doesn't work
If you're seeing this error, your Ready X browser extension may be out of sync.
To check whether this is the cause:
- Make sure you've securely backed up your recovery (seed) phrase.
- Install the Ready X browser extension in a different supported browser (for example, Brave if you're currently using Chrome).
- Recover your wallet using your recovery phrase.
- Try the same action again.
If the action succeeds in the second browser, the issue was likely caused by your original browser or extension state.
Other things to try
- Connect to a different internet network.
- If you're using a VPN or firewall, disable it and try again.
- If your internet provider restricts access to certain services, try using a VPN instead.
Still not working?
Contact Ready Support at help@ready.co and include:
- The email address associated with your Ready X account.
- The Ready X account address where you were trying to perform the action.
- A description of the action you were trying to complete.
- A screenshot of the error message (if available).
We'll investigate the issue and help you resolve it.