This is referring to Ready Wallet (browser extension recovery). If you want to prepare for your Ready app recovery, please find the details here.
Recovery with seed phrase
You can find your seed phrase by clicking the Settings icon in the top-right corner, then going to Security and recovery > Recovery phrase.
Recovery with private key
It is not possible to recover your Ready Wallet with a private key.
You can only recover with your seed phrase.
This is why you are asked to save your seed phrase before you can view or copy your account address.
Advanced security setup
You can set up Ready 2FA as a guardian for your Ready Wallet account (not the entire wallet) in case you lose your seed phrase.
Recovery with 2FA in the app is currently in development.
In the meantime, you can contact us at wallethelp@ready.co
You can find more details on escape mechanisms here.